Russom Reviews on Zillow
Here are our latest reviews:
"We can’t say enough great things about our experience working with Robert to buy our first home. His knowledge and experience with the Birmingham market is second to none, regardless of which area of the city you are searching. Robert always puts his clients first and objectively would bring things to our attention about homes we were considering. Being first-time home buyers can be such a stressful experience, however Robert helped us to stay positive and the process to run smoothly from start to finish. Additionally, he was always only a phone call away and very responsive. We are very thankful to have had the opportunity to work with him, and he will be selling our home for us when the time comes. We highly recommend him to anyone, including our own friends and family!"
- Taylor Griffin (7/30/2018)
"Robert's attention to detail and ability to see what attracts buyers was obvious from our initial meeting and notes. His photographer was very professional and took amazing photos (and further attests Robert’s thoroughness). All of this directly led to multiple showings, offers, and a contract within 2 days.
Soon afterward, he helped us again, with our home search. He not only gave solid advice throughout the offer and negotiating processes, but also recommended references for contractors and lenders.
Robert communicates well and kept us informed on every step of the process. He promptly responded to texts and emails and used DocuSign software that reduced the hassle of paperwork. When Robert was with another client, Beth was there for us for appointments and closing. Robert and Beth make a great team I would recommend to anyone."
- sbd996 (6/25/2018)
"Robert helped us buy our new home and sell our previous home. Buying and selling can be a very complicated process, but he made it seem so easy. He is professional and was available when we needed him. I will be recommending him to all of my family and friends."
- reachrebekah (6/10/2018)
"My wife and I just closed on our very first house today, and we could not have done it without the help from and expertise of Robert Russom. We couldn't be happier.
Robert not only found the right home for us, but taught us quite a bit about pitfalls to watch out for, and considerations for the future (large maintenance expenses, resale value, home upgrades, etc.). This guy really knows his stuff.
One of the things I appreciated most about working with Robert is his prompt response to every email/phone call/text, thoroughly answering each question we had. Not only would he let us know whether or not something is important, but also why. He went above and beyond to make sure that we felt comfortable with the home buying process, and had all of the resources we needed.
My wife and I have repeatedly talked about how we were so glad that we used a real estate agent, but even more glad that we specifically chose to work with Robert. He helped us find our new home at a price we were very happy with. There's a reason he was voted #1 Best Realtor 2018 in About Town Magazine.
Would I recommend Robert? Absolutely.
When we are ready to upgrade to a larger home, Mr. Russom will be getting another call from us."
- chrisbstrickland (5/8/2018)
"We relocated to Alabama from a different state where we had an agent we really loved. We were so nervous to work with someone new we didn’t know! She referred us to Robert and we were immediately put at ease before we even met him. He was incredibly knowledgeable and helpful on the phone even before we had begun the process. It was a whirlwind of a day and a half that we came into town to find a house and we spent just about every minute with Robert looking all over the area at different houses. He helped pinpoint what we were looking for, and helped us learn all about our new area. We’re convinced no one else could possibly know more than Robert about Birmingham area real estate. Bonus points for being funny and a good story teller! He gave us so many good pointers on the moving process and always was very quick to respond to text/emails/calls. When we closed on our new home he was out of town but STILL took great care of us; he set everything up and made sure to follow up on everything- it was like he was there the whole time so we never felt worried at all. We count ourselves very blessed to have been able to work with him, and we definitely will not hesitate to work with Robert again should we move!"
- user18930710 (3/29/2018)
"Robert and Beth blew away all expectations that my wife and I had. They listened to all of wants and needs to help us find something that we will love for many years. They were patient with us during the process and kept us informed of everything that was going on with timely updates. Robert and Beth were very detailed oriented and provided a whole new insight into home buying that we beyond appreciate. I would highly recommend Robert and Beth as your next realtor!"
- Jordan hadaway (3/23/2018)
"The Robert & Beth team are expert at evaluating a property with respect to price, current value, and resale value. Robert has been a negotiation instructor for a private consulting firm in the past, and he does not miss anything in the transaction or contract. Beth has the ability to see non-price items that need to be included in the deal. They make a wonderful team. It was a pleasure to deal with them and cruise into the Closing knowing exactly what to expect."
- Jim Rogers (3/18/2018)